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Any restaurant manger who greets you with 'Happy Diwali- Yeh' is throwing a greeting at you rather than welcoming you to his restaurant. His greetings and manner was so out of ordinary that 5 of us, who went there on Diwali, were rather taken back and did not know how to respond. I noticed all of us buried our heads in our menus and muttered our thank you. Their drinks were fine, especially the sweet Lassi, which was very pleasant. I am not sure how they can call Faluda drink authentic Indian, if it is topped with sprayed cream from a can which has spoon buried in it all the way to the tip, so you have to retrieve by dipping you fingers in the the cream. How can Faluda drink have no vermicelli in it? To substitute kulfi with cheap sprayed cream is height of ignorance for the server and treating the customer as stupid.
Most starters were fine except the 2 Chilli Panner we ordered. I've never come across Chilli Paneer which is buried in tomato gravy and which has green peppers which have been cooked to death to look sad greenish gray colour and loose their texture and flavour.
I could not believe the waiters ignorance when he started passing us the main course plates without first having cleared the dirty starters plates. Even when he did get around to clearing them, he could not help but leave one dirty plate in the middle of the table, which we had to move over to the end of the table to create place for our main course.
Their aubergines were bitter and almost everyone of us left it on the plate. Their main course dishes, apart from Matoki, had nothing special about them. Their cofta curry were swamped with overpowering taste of Aniseed.
When it came to the bill, they said they did not except Master card, without giving any reason as to why. Luckily, one of us had a Visa. When they put it through, that did not go through either. We noticed the manger disappeared to the back with the card and the machine without offering us any explanation or apology. Is it possible they had not paid their dues to Visa and MasterCard? Luckily, another one of us had a debit card, which was excepted quite readily. Not once were we offered any apology for the inconvinience.£87 for 5 of us without any alcoholic beverage and desert is also not particularly good value for a very very ordinary meal and pathetic service.
All in all a ruined Diwali evening which should have been the highlight of our day
Most starters were fine except the 2 Chilli Panner we ordered. I've never come across Chilli Paneer which is buried in tomato gravy and which has green peppers which have been cooked to death to look sad greenish gray colour and loose their texture and flavour.
I could not believe the waiters ignorance when he started passing us the main course plates without first having cleared the dirty starters plates. Even when he did get around to clearing them, he could not help but leave one dirty plate in the middle of the table, which we had to move over to the end of the table to create place for our main course.
Their aubergines were bitter and almost everyone of us left it on the plate. Their main course dishes, apart from Matoki, had nothing special about them. Their cofta curry were swamped with overpowering taste of Aniseed.
When it came to the bill, they said they did not except Master card, without giving any reason as to why. Luckily, one of us had a Visa. When they put it through, that did not go through either. We noticed the manger disappeared to the back with the card and the machine without offering us any explanation or apology. Is it possible they had not paid their dues to Visa and MasterCard? Luckily, another one of us had a debit card, which was excepted quite readily. Not once were we offered any apology for the inconvinience.£87 for 5 of us without any alcoholic beverage and desert is also not particularly good value for a very very ordinary meal and pathetic service.
All in all a ruined Diwali evening which should have been the highlight of our day
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